OVERVIEW
This website is operated by RejuvaFlex. Throughout the site, the terms "we", "us" and "our" refer to RejuvaFlex. RejuvaFlex offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer.
NOVALIFT VIP CLUB — SUBSCRIPTION TERMS
RejuvaFlex offers a VIP Club membership program that provides customers with a free fourteen-day trial, during which they enjoy free shipping, VIP pricing, and included discounts on all RejuvaFlex products.
Free 14-Day Trial: When you select the VIP Club option at checkout, your trial begins immediately. You will receive free shipping and VIP-discounted pricing on your initial order with no charge for the membership during the trial period.
Automatic Enrollment After Trial: By completing your purchase with the VIP Club option, you acknowledge and agree that after fourteen (14) days from the date of your initial order, you will be automatically enrolled in the RejuvaFlex VIP Club subscription at $39.99 billed every twenty-eight (28) days. This recurring charge gives you continued VIP access and free shipping on all RejuvaFlex products.
Cancellation During Trial: To avoid being charged the $39.99 membership fee, you must cancel your VIP Club trial before the fourteen-day trial period ends. Cancellations can be made by:
- Calling customer support at 855-982-2929, Monday through Friday, 9:00 AM – 5:00 PM Eastern Time
- Emailing help@shopnovalift.com
Cancel Anytime: You are always in control. Pause or cancel your VIP Club membership at any time via email or phone — there are no cancellation fees. Visit our Cancel Membership page for more information.
100% Satisfaction Guarantee: RejuvaFlex stands behind every product. If you are not completely satisfied, contact our support team. There is nothing to lose and everything to gain.
One-Time Purchase Option: Customers who prefer not to enroll in the VIP Club may select the one-time purchase option at checkout. One-time purchases are billed at the standard retail price with no recurring charges.
By selecting the VIP Club option at checkout, you confirm that you have read, understood, and agree to these terms, and you authorize RejuvaFlex to charge your payment method on a recurring twenty-eight-day basis following the conclusion of your free trial, until you cancel.
RETURNS & REFUNDS
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund, subject to the conditions of our Return Policy.
All returns must be approved prior to shipping. To initiate a return, please contact us with your order number and reason for return. Once approved, send your item — unused and in its original packaging — to our fulfillment center:
Returns Fulfillment Address:
RejuvaFlex Returns Department
14050 NW 57th Ct
Miami Lakes, FL 33014
(602) 318-3535
Please include your order number and shipping name inside the return package to ensure proper processing. Return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
For full details, please review our Returns and Refund Policy.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates.
For more detail, please read our Returns and Refund Policy.
Credit Card Statement Descriptor: Charges from our store will appear on your credit card or bank statement as 8552002597rejuvaflex. If you do not recognize a charge, please contact us at info@rejuvajointrelief.com or call (855) 200-2597 before initiating a dispute.
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose
- To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- For any obscene or immoral purpose
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use.
In no case shall RejuvaFlex, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Address
Aurora Peak Commerce LLC, 2819 Aurora Ave, El Paso, TX 79930